Plans & Pricing

Your event data is always private and encrypted *

All plans support 1 week duration and 1000 participants

BASIC


FREE

Per Event

1 Q&A Session

1 Poll Session

Private Eventwith Event Passcode

Overview Insights?no PDF & Excel export

Basic Supportwith 100hr response time

MANAGE


USD 268

Per Event

1 Q&A Session

Unlimited Poll Sessions

Unlimited Survey Sessions

Private Eventwith Event Passcode & Attendee Code

Engagement Insights?with PDF & Excel export

Priority Supportwith 24hr response time

ENGAGE


USD 338

Per Event

Includes all features in Manage Plan, plus:

Filteringapprove or block audience responses

Logo Branding?

CAPTIVATE


USD 868

Per Event

Includes all features in Engage Plan, plus:

Unlimited Q&A Sessions

Online Training1 hour

Pigeonhole Live Enterprise Plan

Collaborate and manage Pigeonholes with your Team while enjoying the flexibility to use Pigeonhole Live for unlimited times in a year.

  • Unlimited Pigeonholes within a year with each Pigeonhole supporting 5000 participants, 30 days duration and unlimited Q&A, Poll and Survey sessions
  • Team collaboration with up to 4 members for easier setup and shared access to Pigeonholes and data
  • User access roles to grant team members different access rights
  • Schedule phone calls and demos with your dedicated account representative
  • Training sessions for your team
  • Manage and review usage across multiple teams

Optional

Add an Annual Custom Branding license to use your company branding on unlimited Pigeonholes and Teams.

Pigeonhole Plans also include

Build interactive event agenda with speaker profiles.

Support for concurrent sessions and multiple rooms.

Live embed into websites and other services.

Conduct tech runs and practice sessions with your team using Test Mode.

Purchasable Add-ons(not available for Basic Plan)

  • Additional 500 Participants98 USD
  • Additional Q&A Sessions98 USD
  • Extend Duration to 30 Days500 USD

and many other features* Access to your Pigeonhole is restricted by event passcode. Data is always owned by you and never used by us for any purpose. We encrypt your data at rest and in transit.

Custom Branding

Change the look and feel of Pigeonhole Live to your company or event branding. We will work with you to ensure this fulfils your branding requirements and is also accurately reflected across supported devices.


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Frequently asked questions

Plans, Pricing and Payments
Yes! We have a Basic Plan that you can use for simple meetings. Do note that this plan does not include exportable Insights but you can purchase the add-on to enable that.
We designed the Basic Plan for simple meetings, so you're limited by the 1 Q&A and 1 Poll session. You can't purchase additional sessions without upgrading to a paid plan. You can however have up to 1000 participants!

Basic Plan also doesn't support Survey sessions, custom branding and exportable data. Overview Insights only show you the total number of participants, questions, votes and other statistics. You'll not be able to view user responses, or download the PDF and Excel reports. You can however purchase the add-on "Upgrade to Engagement Insights" to enable full Insights capability.
We understand that requirements can change too. To make things easier for you, our paid plans now include unlimited Poll and Survey sessions, with the Captivate Plan also supporting unlimited Q&A sessions!

Having said that, yes, you can purchase any Pigeonhole Plan first, then upgrade your plan accordingly if you decide you need more. Just remember you cannot downgrade your Plan.
Yes. Look at our Enterprise Plan with Teams for that. It provides unlimited Pigeonholes, unlimited Q&A, Poll and Survey sessions, and more. It comes with Team Collaboration so you can invite your team members work on your Pigeonholes together.
We accept AMEX, MasterCard and Visa Credit Cards through our Dashboard. You can purchase Pigeonholes and Add-ons through your Dashboard account.

For enterprises and larger purchases, we also accept international bank transfers and can issue quotations and process purchase orders. Please contact us at hello@pigeonlab.com and we'll be in touch!
Yes, we enjoy working with educators and have something tailor-made for you. Please submit a request below and we'll be in touch.
Request now
The plan duration determines the time range that you can engage audience members on Pigeonhole Live. Buying a Pigeonhole now does not mean the plan duration starts from now.

Depending on the date range you specify when setting up your Pigeonhole, your Pigeonhole can be purchased now but utlised only several months from now.

This also means you can purchase a Pigeonhole Plan, not use it (by adding a session) for another six months, and it's still valid then.
Unfortunately, we do not provide refunds. However, your Pigeonhole has no expiry date. That means you can use it for your next event, even if it's a year from now.
Features
Our per event Pigeonhole Plans can only be accessed from a single Dashboard account. To enable multiple Dashboard accounts access, you'll need to be on our Enterprise Plan which supports Team access.
If your plan includes unlimited Q&A sessions for example, you'll be able to create as many Q&A sessions as needed for free. This applies to Polls and Surveys as well.
There are two types of sessions in Pigeonhole Live - interactive and non-interactive. When you add multiple sessions, they form up to form an Event Agenda on Pigeonhole Live. Examples of interactive sessions are Q&A, Poll and Survey.

These allow you to engage your audience members with activity like crowdsourcing questions, poll voting or feedback survey. Non-interactive sessions are Break and generic Regular sessions which allow you to share additional content with your audience members.
Logo Branding is a newly introduced feature on Engage Plans and above. It allows you to display your company or event logo on the Projector Panel without any additional cost. It's really simple to use and just involves uploading a logo image. We'll do the rest to make it look good on the Projector Panel. Logos will appear against a white background.

Logo Branding does not change the look and feel on the other interfaces such as Audience Web App, Moderator Panel and more. You cannot customise the colours of the Projector Panel as well.

If you require more branding customisations, Custom Branding is designed for that. Contact us for more information!
Data Security
We run Pigeonhole Live on Amazon Web Services, which has been architected to be one of the most secure cloud computing environments.

We only transfer data across the web using an encrypted SSL (secure sockets layer) link. This ensures data passed between our servers and you (including attendees) remain private. We also store your data encrypted using AES-256 and maintain daily backups.

Furthermore, you can be assured that your data is private and treated as confidential, even when you use our Free Basic Plan.
Support
None. Setting up Pigeonhole Live for your event to increase audience engagement is as easy as filling in some forms to tell us how you wish to set things up. Everything's automated to be setup instantly and are ready to go live when you are. It's fast, simple, and easy to use. We designed Pigeonhole Live to be used entirely by corporate communications, marketing and business people - there's no need to enlist IT support!
Our team of Account Managers are here to answer your questions and share best practices with you via phone, email, support ticket and online / in-person meetings. But you'll still need to setup your Pigeonhole using our self-serve Dashboard.

This also means there's no hidden or setup fees, and it allows us to provide our service at this cost-effective price!

Having said that, if you have special requirements, please let us know by getting in touch at hello@pigeonlab.com.
If you still have questions, check out our Knowledge Base, contact us via support request if you have a Dashboard account, or simply email us at hello@pigeonlab.com.
Please get in touch by emailing us at hello@pigeonlab.com. We can either schedule an online demo, or meet with your team if you're based in Singapore.
More questions? We're here for you.
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Pigeonhole Live for Good

We want to support non-profit and charitable organisations who are doing good. As an eligible non-profit or charitable organisation, you will enjoy special pricing for all Pigeonhole Plans and Add-ons.

Apply Here
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